Welcome to Technology Enhanced Learning and Design for the Faculty of Biology, Medicine and Health.
This site is maintained by the faculty eLearning team, who are on hand to offer support, guidance and training to the wider faculty.
Canvas Support Pages
We have a dedicated page for all things Canvas, including training and support opportunities, self-led learning and information on how to access help from the team
Request Support or Submit a Query
This is the main route for contacting the eLearning team. From Canvas course setup and configuration, to technical issues or bulk section requests, submitting your query here ensures it reaches the right members of the team and can be resolved as quickly as possible.
Contact our Live Chat Service for Quick Queries
Live Chat is best suited to quick questions and minor issues, such as broken content in a Canvas course or help finding relevant guidance. If your query needs further investigation, we may direct you to submit a support request so we can gather more information. This service is available on weekdays from 10am–12pm and 2–4pm.
Request a 1-to-1 Support Meeting
Use this option for complex, non-urgent queries or issues that would benefit from a more detailed discussion. After submitting the form, we’ll review your request and match you with the member of the eLearning team best placed to support you. We’ll then arrange a one-to-one meeting at a time that works for you.