Canvas Central has closed while teaching gets underway. If you need help with building your Canvas course, contact the eLearning Team via one of our usual methods, listed below:

Book an appointment

Building on our Live Chat service, you can make an appointment to troubleshoot a more complex problem or explore an idea. Please provide as much detail as you can about your query, along with a range of dates and times, so that we can match you with someone in our team best placed to meet your needs. NOTE that we currently do not support Canvas-related issues via this option.

Canvas support Canvas Logo for Educational Platform

For help with Canvas outside office hours:

When logged in to canvas.manchester.ac.uk, go to Help in the left-hand menu and select ‘Chat with a Global Canvas expert for queries about Canvas’ (this screenshot may help you).

I have a technical problem

If you have a technical problem, you can submit a ticket to the team. Please include the course code of the unit that you are having difficulty with, and provide as much detail as you can about the problem (including error codes, exactly where you are having problems and a screenshot, if applicable).

To learn more about your personal training offering, or to book training, go to our dedicated Canvas training page.